Refund Policy PhoneControlApp

Refund Policy

1. General Terms and Conditions.

This policy defines the terms of any subscription – Monitoring Service smartphones. Please read it before completing your order, since it outlines your rights regarding purchases, including important limitations and exclusions. Placing your order constitutes your agreement to the terms of this Policy.

If you are not completely satisfied with the purchase of software and services, you can get your money back on the terms set out below. Nevertheless, we believe that most of the refund can be avoided if you get professional help from our experts.

2. Refund Policy.

1. Under the terms of this Policy Refund, you may be eligible for a full refund within 3 days after date of purchase, if your reasons are not inconsistent with the terms of this Policy Refund.

2. Refund will not be possible after a period of return.

3. Your money may be returned only once. If you purchase another subscription later, this payment will not be refundable.

4. Any purchase a subscription at a reduced price is non-refundable.

5. Refund is impossible if the client refuses to upgrade in the case of the update on the target phone.

3. Force majeure.

Refunds are not available in the case of presentation of reasons beyond our control. These are:

· The target phone can not connect to the Internet (on account of the phone is out of funds, it is out of coverage, the problems associated with roaming, etc.).

· Target phone user changes the mobile operator, resulting in partial or complete loss of connectivity to the Internet and therefore malfunction

· Updating the OS.

· Restore the factory settings.

· The client refuses help support services in establishing programs, denying obvious facts easy downloading.

· Personal reasons (“I do not need this,” “I changed my mind,” “bought by mistake”, etc.)

· The client does not have physical access to the phone (on the website of the need to notify the customer unlimited physical access to the phone, which will be monitored. If the customer buys the program and does not have unlimited access (including codes, passwords, etc.) to the phone , which was monitored, in this case we are not liable for reimbursement).

· The client has not received previous data due to the fact that the program has not been initially installed on the target phone.

· Customers expect that with a single subscription will be served by more than one target phone.

4. The procedure for the refund.

All requests for a refund must be submitted to our technical support department on Applications are made through online chat or by phone are not accepted. The decision on whether to make a refund shall be made within one or two working days. In case of dispute you will need to provide valid reasons and examples for the reasoning of your application.

For all disputed claims you are given 14 days to resolve the situation with the manager of the service desk. If you can not provide us with the necessary information for a given period, the dispute will be automatically closed.

Failure to provide the information necessary to resolve the dispute within 14 days will result in the cancellation of the application, then a refund will be impossible.

5. The policy information storage.

The purpose of this policy is the consolidation of the rules governing the storage of information about users. Action This policy applies to all customers using the software It covers all user data provided and collected while using an application All these data are stored by us during the application life cycle, and another 90 days after the expiration of the user account. Within 90 days after the expiration of the account, we will remove all data associated with your account, including the reports received, text and media data. This information is not cmozhete be restored.